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Before you order
How do I confirm delivery costs?
Send your postcode and selected product through the enquiry form above. Confirm the included service, coverage and any access charges before ordering. Read the Australian delivery guide.
When will my furniture arrive?
Production and transit times depend on the selected product, configuration and destination. Ask us to confirm the current estimated schedule and how updates will be provided before you order.
Can I change the fabric or layout?
Available changes depend on the design. Tell us the fabric, finish or layout you need using the enquiry form. Confirm the exact specification, price and lead time before placing an order.
Where can I check cancellation and return terms?
Read our Shipping & Returns policy before ordering, including the terms for made-to-order furniture. Ask us to clarify anything that affects your selected product.
Where can I check the warranty?
Check the Shipping & Warranty information for this product and request written confirmation of the applicable coverage, exclusions and claim process before ordering.